Last updated: 8 October 2026
This policy covers the Service Sheets iPhone app and the Service Sheets Desk web portal and servicesheets.com.au. JC O'Dea Pty Ltd runs Service Sheets ("we", "us"). We handle personal information under the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Account details. Your email address and a password. We use these to create your account, sign you in and send account emails such as email verification. Passwords are handled by Google Firebase Authentication. We never see them.
Your machines (units). Category, year, make, model, engine, nickname, fleet or unit number, VIN or serial number, registration, whether the unit is active, and one photo if you add it.
Service records. Date, hours, km, the jobs ticked and parts replaced, who did the work, next-due hours, km or date, notes, and up to five photos per service if you add them.
Plan and purchase details. Your plan. If you subscribe, Apple sends us the transaction details for that subscription: product, transaction ID, purchase and expiry dates, and status. We use these to check the purchase and switch on your plan. Apple processes the payment. We never receive your card details.
Fleet and Desk. On a Fleet plan, the account owner adds staff by email address. We store the fleet, each member's role, and a copy of the fleet's units and service records so the owner and staff can see them in the app and on Desk.
Technical data from the services we use. Google's ML Kit text recognition and Firebase libraries can send diagnostic and usage data to Google, such as device model, OS version, app version, performance and error data. We don't use advertising or analytics tools of our own.
The app asks for camera access, and photo library access if you pick an existing picture. It uses them for three things:
We don't sell your personal information. We don't use it for advertising. We don't track you across other companies' apps or websites.
Your data is stored with Google Firebase (Google LLC / Google Cloud): Firebase Authentication, Cloud Firestore and Cloud Storage. Cloud Firestore is located in Sydney, Australia. Some Google services, including Firebase Authentication, may process data outside Australia, including in the United States. Data is encrypted in transit.
The app also keeps a copy of your units and records on your iPhone. That copy is cleared when you sign out.
We keep your account and records while your account is open. When you delete a unit, its records and photo are deleted. When you delete your account, we delete your account, units, records and photos from our systems within 30 days. Records of purchases may be kept longer where we need them for tax, accounting or legal reasons. In a Fleet, records added to the fleet belong to the fleet owner's account.
You can delete your account in the app (open the menu and tap Delete account), or email [email protected] from your account email address and ask us to delete it. Deleting your account doesn't cancel an App Store subscription. Cancel that in your Apple Account settings under Subscriptions.
You can see and change your units and records in the app at any time. To ask for a copy of your personal information, or to correct it, email [email protected].
Service Sheets isn't made for children and we don't knowingly collect children's information.
Email [email protected]. We'll reply within 30 days. If you're not happy with our answer, you can complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
If we change this policy, we'll post the new version on this page and update the date.
JC O'Dea Pty Ltd
Email: [email protected]
Web: servicesheets.com.au